My name is Eric Montgomery, and I have more than 30 years of professional experience in the IT industry. Plus, I’m now a children’s storybook author.
I prefer to write with the general technology consumer in mind. I try not to use confusing technical terms or language. I like keeping things simple and easily understood. But if you have a question, please contact me.
A Professional Nerd
I’ve always been deeply passionate about helping people with the various technology challenges faced every day at home. I genuinely enjoy fixing things and teaching people how to use their technology. It’s always great to see those light bulbs go off. 🙂
Over the years, many of my clients have told me I must have won some genetic lottery when it comes to problem-solving and teaching.
It’s also essential that I don’t just ‘fix stuff’; I like to teach and empower people to address similar challenges if they arise again. But I remind them that I’m just a call, text, or email away if they need some help.
I respond to calls, texts, and emails as soon as I can
Unless I am with a client, driving, traveling, etc. Text and email are faster. When I am with another client, I often find a few minutes where I am waiting for something to happen so can text or email.
I was often around many people who had their own business and were very successful at it. I didn’t realize until later in life what an amazing education I had in business so early on.
I started working for myself around 1984, just after high school. I offered small businesses and residential clients technical, web, graphic, and video services. Eventually, I decided to focus on the art of technical support and customer service.
I also spent some time in the corporate world. That was entertaining and very educational. I had the opportunity to work for companies in the big tech, financial, and gaming industries and at Weyerhaeuser, while living in Seattle, Washington (the state).
“Eric’s patience, ability to explain complex technology in clear, concise language, and willingness to listen and respond appropriately to your specific needs and capabilities are unsurpassed.
But, most importantly, he will never make you feel incompetent, even when you know you have done something foolish.”
Coast to Coast I Go
When I meet new clients, after a bit of getting to know each other, I’ll often hear, “How did you end up in Lewes, Delaware?”. Fair question. Here’s the story.
In 2002, a friend asked me to help him, and his wife with a cross-country move to Cooperstown, New York. Little did I realize that meant driving a huge Penske moving truck. What an adventure that was!
My friend’s wife would be attending the Cooperstown Graduate Program (CGP), a museum studies (M.A.) program where they train creative, entrepreneurial museum leaders committed to generating programs and services for the public good.
Once the cross-country move was complete, I enjoyed exploring and learning about Cooperstown, NY. A few days later, my friends invited me to attend the open house for the CGP incoming class. I met many interesting and critical folks who made CGP such a fantastic program. In addition, several people found my extensive skillset very interesting.
A short time after that, I became a Consulting Technology Advisor for the Cooperstown Graduate Program. Later, I also became the Consulting Technology Advisor and web developer for the New York State Historical Association Research Library.
All of that lead to some exciting times. I may have to write a book. I worked at these jobs until 2004 when I suddenly found myself in Southern Delaware. 🙂
Delaware Business Life
In July of 2004, I founded “The Computer Guy, Inc.,” which provided IT solutions and services to residential, small business, retail, and non-profit organizations primarily onsite (“house calls”) throughout the communities of Bethany Beach, Georgetown, Lewes, Millsboro, Milton, and Rehoboth Beach.
Then in July of 2020, during the COVID-19 lockdowns, I made the hard decision to close my company mainly due to operational costs.
I still offer my IT Consulting and technical services, but as a freelancer. My services are available via remote sessions, email, and phone (text).
Whenever I am back in Southern Delaware, I can be available for an onsite session. Just contact me to find out if I am available. Those onsite sessions would be available for clients living in the communities of Georgetown, Millsboro, and Milton, Delaware.
What is the definition of freelancer?According to the Collins English Dictionary
“A freelancer is a self-employed person who is not employed continuously but hired to do specific assignments.”