SERVICES

April 15th, 2018

Whether you are new to Mac or Windows-based computers or have been using them for a while, one fact rings true — eventually, the assistance of a technology professional will be needed.

 

The Computer Guy is committed to providing the highest level of customer service for all of our clients.

These are just some of the computer problems, The Computer Guy can help with:

  •     One-on-One Teaching
  •     The computer runs slow, is slow to shut down, or it freezes often
  •     Destructive viruses, worms, spyware and malware
  •     General maintenance, upkeep, and backups
  •     Issues with Apple/macOS (OS X)
  •     Issues with Microsoft Windows
  •     Issues with Microsoft Outlook, Word, Excel or Powerpoint
  •     Email issues (Outlook, Gmail, Yahoo, Hotmail, etc.)
  •     Having trouble accessing files or programs
  •     Hardware malfunctions
  •     The “Blue Screen of Death” (BSOD) — Windows OS
  •     The “Spinning Beach Ball of Death” (SBBD) — macOS (OS X)
  •     Setup or troubleshooting of cable, DSL, and FiOS internet services.
  •     Setup or troubleshooting of wireless networks.
  •     Setup or troubleshooting of printers, scanners, etc.
  •     Setup of new computer systems, including data transfer or recovery
  •     Troubleshooting sound and multimedia
  •     Programs that won’t open or close
  •     An excessive amount of pop-up windows
  •     Questions about system/internet security and safety
  •     Mobile device setup and troubleshooting
  •     Setup of streaming video players (Roku, Chromecast, & Amazon Fire)
  •     Website Consulting: Have a WordPress site but need help?

 

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