Eric Montgomery — The Computer Guy

Dear Eric,

This is the first time I’ve been able to sit down and use the desktop since you brought it back and I’m amazed! Super fast and no delay’s at all with multiple windows open. Previously we could only open two windows max and it was sloooowww. So happy with your work and super customer service!

The Beck Family
Georgetown, Delaware

Eric Montgomery, a.k.a. The Computer Guy, has been an absolute blessing for our business. He has been fixing, advising, and teaching us how to best use our computers and printing equipment for the past 5 years. His monthly remote maintenance plus on-site help when needed allows our business to run smoothly and function at full capacity.

Eric is a sincere, knowledgeable and dependable professional who has the customer’s best interests in mind. You are always making the right choice with Eric.

Gwen Osborne and Katie Handy, Owners
Sign*A*Rama, 302-227-3280
Rehoboth Beach, Delaware

Dear Eric:

You are without a doubt great to have as a computer specialist when one gets into trouble. Our knowledge is limited and you always help us out and get us back on track just as soon as you can.

Thanks again!

Bev and Bob Nardone
Rehoboth Beach

Dear Eric:

Thank you for all of your knowledgeable computer support over the past couple of years.

Prior to my retirement, I had no real working knowledge of the computer, except for basic e-mail. I was one of those “dinosaurs” with an administrative assistant who did all of my reports, correspondence, etc. For this reason, I was completely inept when it came to doing
even the simplest tasks on the computer!

You cannot imagine my joy in finding someone like you – an extremely capable, knowledgeable IT expert – with exceptional teaching skills! You are a rare breed!

In my experience, many “techies” have no patience for the adult who does not posses at least rudimentary computer skills. For this reason, it is almost impossible for someone like me to develop these skills. Your kind, patient approach, along with your ability to explain how to perform a task in plain English, makes all the difference to a neophyte!

I would highly recommend you to any person or organization looking for a first-rate teacher!

All the Best,

Cathi Killingsworth Bost

Eric made it possible for me to keep on working while traveling in the US! While traveling in Delaware, and still working with my colleagues located in Switzerland, England and South Africa, my Outlook crashed and I could no longer send any mails. Eric came over to my in-laws house where I was staying, and searched for the problem until it was fixed.

Sitting next to him, I learned many new things about keeping my computer ‘clean’ and running faster. While repairing Outlook, Eric also fixed all sorts of little problems that we came across along the way (such as removing unwanted items from the start-up menu, and changing the appearance of my desktop).

Thanks Eric for helping me finish my work, keeping my colleagues happy, and saving my vacation!

Isabelle van Notten
Lausanne, Switzerland

What can I say about the Computer Guy, once again he has come through for me (I Think this is #7). I knew my salon computer was acting slow and Eric had already refurbished it once. I gave it to him anyway and asked him to check it out one more time.

He called and told me the fan was no longer working once he pulled all the hair away from it. That leaves me with nothing at home to use. I really don’t want to lug the one I have at work back and forth to home. I told Eric, to see what he could do with a refurbished computer and the next email I got he told me he had one for me and the price was free…..I Just LOVE the Computer Guy!

Thanks so Much Eric, you are the MAN!

Bobbi Berry
Today’s Hair

Rehoboth Beach, Delaware

Dear Eric,

Thanks to you (again), we are looking good! We made the changes you suggested and our “shutdown” problem was cured.

More importantly, though, your prospective customers should know how very responsive you are. Most often, you respond to a “help” e-mail within a few hours. And your answers are “right on;” either you set up an appointment or you send information that helps solve the problem without a visit.

You’re the best!

Sandra & Barb
Lewes, Delaware

I met Eric at graduate school in Cooperstown, New York as the “tech guy” who was able to take care of the computer lab – from setting-up the server to printers, from desktops to scanners. And all the while, keeping the systems up and running so that we could make our deadlines for our papers, team projects, and programs.

Eric is an expert and professional who knows his way around the insides of computers, software, and networks systems and even takes the mystery out of the “little black box”.

While in graduate school, I asked Eric to connect a scanner, actually a very old scanner, to my laptop. I simply could not get the thing to work. Eric came to my rescue, but not before trekking the globe on the Internet to track down the right drivers and software. Did I mention that the manufacturer of the old scanner was no longer in business? His persistence and concern to find the right information made the difference to make it work.

Later in the semester, he made sure that I had anti-virus software on my laptop and then warned me about other potential nasties on the Internet that were just beginning to hit homes and offices. Fortunately, he already knew about these problems and he loaded my laptop with the software to protect it and to keep it running efficiently.

To this day, I keep this software up-to-date and with it peace of mind that my laptop is virus free.

What really makes the difference with Eric is that no problem is too big or too small that he cannot handle and he makes the computer and the system make the connections that are necessary for your home or office to become more enjoyable and productive.

Bernie Gallagher
Washington, D.C.

Dear Eric,

I want to thank you once again for bringing my Mac laptop back to life intact and for adding programs. I also appreciate what you did for my HP laptop. Most of all I’m excited about all you taught me. You gave me so many new tools and have made the computer a little less daunting for me. I know I have miles to go.

You are such a talented teacher, in addition to your computer skills. You made the lessons so painless and exciting.

Although you charged me your going rate, you accomplished so much for both my computers in the little time you were here and gave me so much knowledge and confidence that I want you to have this little extra gift.

I’ll be working on my questions and be in touch soon.

Gratefully,

Rosemary Hardiman
Bethany Beach, Delaware

For the past two years I have relied on Eric Montgomery (The Computer Guy) for instruction, care and updating of my computer. Eric’s Remote Support Service serves me well. After email exchanges on any items of concern, I give permission. Then I sit back and watch Eric do whatever it takes to resolve, install, update.

The Remote Support Service which The Computer Guy provides has got me out of difficult situations and extended and broadened the use of my computer.

Teri Munz
Rehoboth Beach, Delaware

We came to Eric with a real challenge. We had built the first United States Green Building Council certified LEED Silver green home in the Philadelphia region and had written a book about green homes and created a small business around our efforts, and needed to tell the world about it via a website.

We also were offering tours of the home and a video for sale as well. Eric was a quick study and presented us with a concept that included a well organized, user-friendly website design that categorized our content behind identifiable headings. The website included an on-line Paypal e-store for selling our products with credit cards or checks, a photo-gallery, a News and Contacts area to issue press releases and other future timely communications, an opt-in database for collecting names, a comprehensive sharing link to help maximize our exposure, a links to other related sites section, and a real-time statistics gathering program. He registered our domain and did everything to maximize exposure for us.”

Most importantly, as we are not knowledgeable computer people, he made everything so simple for us that we are just ecstatic.

His on-going site management service is a dream, and at a fraction of what other companies charge. When it was time to create some banner and other display ads for both on-line and print media, Eric’s creativity produced ads that rival any Madison Avenue ad agency.

Eric was always accessible to us, and his suggestions and recommendations to help bolster our objectives have never stopped coming. He truly has his clients best interest at heart.

If you are lucky enough to have an opportunity to call upon Eric Montgomery for work on your Internet project, be prepared to have your expectations and objectives surpassed and exceeded.

Avrim & Vicki Topel, authors of
GREEN BEGINNINGS: The Story of How We Built Our Green & Sustainable Home

Kennett Square, Pennsylvania

The Computer Guy has always been able to help me out!

I know he has so many satisfied customers that he may not always be able to get to me right away, but his service is definitely worth the wait.

I have used 4 other computer companies and his is by far the best. He is a professional in every way. He lets you know what he is going to do and when he is going to do it and he delivers on his promises!

Computer Guy, thank you for getting me out of yet another technological bind!

Shawna McCormick
Millsboro, Delaware

Eric entered laughing when I complained that I had to hit my iMac to make it do right.

But he apologized when he had to hit the iMac himself, and then went on to figure out the problem and solve it.

When I decided to buy a new Apple eMac, Eric did all the work, and even retrieved my address book that had been lost in cyber-space for over a year!

I for one think that, as a technical Guru, The Computer Guy is the best.

Esther Friend
Lewes, DE

In one morning Eric set up my new laptop for my specific needs as a photographer, improved my computing safety, solved all my desktop computer problems, shared hints on keeping it clean and running fast, and taught me how to use some of my software more effectively.

Maureen
Bethany Beach, Delaware

Eric Montgomery, The Computer Guy, is a terrific resource for anyone in need of technology advice. His knowledge and understanding of computers is tremendous, as well as his talent at communicating this to others.

Melissa Raddatz
NYC, NY

Dear Eric:

Thanks for arriving as scheduled for our appointment.

On the phone it is very difficult to know whether someone has the experience or ability to really troubleshoot and solve technical problems. I knew after speaking to a few of your competitors that I was making the correct decision in having you come to my house to work on my printer/computer.

Once you arrived, I appreciated the fact that you got to work immediately all the while explaining in non-technical terms what you were doing.

It was a pleasure meeting you; I’ll be sure to recommend your services.

Judy Law
Millville, Delaware

Dear Eric,

Each time I’ve run into you lately I’ve remembered I wanted to send you
a note about the service I had from The Computer Guy but until now I just haven’t managed to do it.

I used someone else before I learned about The Computer Guy. He’d run the IT shop for a large corporation and he did seem to know what he was doing but he didn’t listen to me very carefully and since he left I’ve discovered that the laptop he reconfigured for me is working his way, not mine. You, on the other hand, listened to me whine incoherently about my Gateway’s performance and figured out how to make it do what I wanted and figured out how my external hard drive should be configured. Best of all, you left me with some understanding of what you had done so I could help myself in the future. Not long ago I noticed you’d left a file on the hard drive containing a “medical record” for your visit so you’d be able to begin any follow-up by reviewing what you’d done.

Computers are such an integral part of life that users really need to have some understanding of them and I was particularly happy to have learned something from your professional visit. I’d recommend you to anyone.

Best wishes, Tom Hoyer
Rehoboth Beach, Delaware

I can’t say enough good stuff about The Computer Guy.

I have been working with Eric for a few years now and he has made my life much easier.

I used to get very anxious when I had a computer problem, knowing I would spend hours on the phone with a technician and probably still not fix the problem.

Now I just call Eric and I know the problem will be fixed and that everything will run even better than before.

Thanks Eric!

Carole Ruppel
Lewes, Delaware

Thank you for the time you put into solving the issues I had with my computer. You are great at what you do and a very kind and helpful gentleman.

I am so very appreciative to my friend who recommended you to me.

I cannot say enough good things about the professional way you took care of my computer problems.

Thank you!

Carol
Ocean View, Delaware

Eric:

You must know how pleased I am to have found you. You are always on time and make time for me on very short notice (when you can) to fix whatever problem I may have.

I have recommended you to anybody who has ever asked for a computer technician recommendation and always with the confidence that your new customer will be just as pleased as I am.

Sharon Dardine
http://www.SharonDardine.com

Lewes, Delaware

Just wanted to say thank you to The Computer Guy!

With twin toddlers at home it’s not so easy toting them around with a CPU for repairs. What a great service you provide with home service.

Luckily, our PC wasn’t too bad so the visit was painless and even better the price was worth every cent!

The Computer Guy was very friendly and helpful. It was a pleasure doing business with you. THANKS AGAIN.

The Naars
Lewes, Delaware

Hi Eric,

All computers here, 3 PCs and an old G3 Mac, are running as they should, thanks to The Computer Guy. Plus, we have not had any problems since you installed Avast Free Home Edition – fantastic anti-virus software!

I used to do a bit of geek work myself, but now whenever I am asked a question I refer them to you.

Also know that the people that we referred to you are satisfied too. Keep up the good work, wish you the very best and many thanks.

Tony
A.W. Consulting
Lewes, Delaware

Thanks to Eric all our networking, software, & hardware problems were solved quickly and at a very affordable price.

I have used other computer services before but The Computer Guy is by far the best!

Jim Miller
Old time, Sports & Beach Photographers

Rehoboth Beach, Delaware

Dear Computer Guy,

Just wanted to send a quick thank you for the great fix you accomplished with my system. I thought the kids had thoroughly bugged-up my computer, and was amazed with your solutions. And we`re still humming along just fine.

Tom Marshall
Compass Consulting & Development Corp.
Lewes, Delaware

Dear Eric,

Thanks for taking the time to come out yesterday. My computer has never been happier. My laptop and I love The Computer Guy!

YOU ROCK!

Kris Etze, Personal Chef / Certified Nutrition Educator
Abra…ca…dinner! Personal Chef Service

Lewes, Delaware

The Computer Guy is such a big help and makes the awful feeling of ‘non working computers’ much less stressful! I recommend him to anyone that has any computer problems.

Like they say on the commercial, ‘It really works!’ and I mean that – he really fixes stuff and makes it so easy – you don’t even have to undo all those ‘dusty wires’.

Thanks Eric!

Darlene
Dagsboro, Delaware

Eric, The Computer Guy, has been more help than any technician from Dell that I’ve worked with over the years. He is simply fantastic! When it is time to get our next computer I will not hesitate to call The Computer Guy.

M. Sky
Cooperstown, NY

Eric is someone you never have to hesitate to call for help. His cheerful and willing attitude add to his ability to assist, and he has proven to be very helpful to our organization. His love of technology is apparent and he puts it to great use.

Rosemary Craig
The Cooperstown Graduate Program

Cooperstown, NY