July 21st, 2017

The Computer Guy℠, Inc. was founded in July of 2004 by Eric Montgomery because he loves to help people and really loves technology — and he loves to help people learn and understand how to make their technology work for them.

Known by many simply as “The Computer Guy,” Eric is an intelligent, personable and patient technical support professional with more than 30 years experience delivering effective IT solutions for customers across multiple industries and platforms.

He won some sort of genetic lottery when it comes to problem solving and troubleshooting. This talent has earned him exceptional customer feedback and expanded business opportunities.

As Eric states, “It’s very important to me that I don’t just ‘fix stuff’ for the organizations and individuals I serve. I also work hard to teach and empower users, so that they understand how things work and will know how to address similar challenges should they arise in the future.”

He has unending patience and a relentless focus on customer service, two critical traits of an excellent IT support professional.

Award Winning Customer Service
In September of 2007, The Computer Guy, Inc. was awarded with the “Quality First Award” by the Bethany-Fenwick Chamber of Commerce.

This award recognizes “A Chamber-member business that provides high quality customer service above and beyond industry standards.” Here is Eric Montgomery receiving the award.

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